That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed,Īnd your device is up and running again, only in case you don't get back to us, first! If it passes the tests, install all available windows and HP updates using a wired network to resolve the issue. If the test fails or does not detect the wireless card, it could be faulty. Select the component test and run a wireless test on your computer.
Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics. Have you run a wireless card test on your computer?ĭownload and install the HP Hardware diagnostics tool from this link.
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